What are the delivery times ?
Our standard delivery times are 3 to 5 working days for orders in mainland France. Lead times may vary for international orders. You will receive a tracking number once your order has been shipped.
How can I return an item?
If you are not satisfied with your purchase, you can return the item within 30 days of receipt. Make sure the item is in new condition and in its original packaging. Please contact us by email at [your email address] to obtain a return label.
Do you offer specific sizes for children?
Yes, we offer a wide range of children's sizes. You can view our size guide on each product page to help you choose the correct size. If you have any additional questions, please do not hesitate to contact us.
What types of payment do you accept?
Answer : We accept payment by credit card (Visa, MasterCard, American Express), PayPal and bank transfer. All transactions are secure and encrypted to ensure the safety of your information.
Do you offer discounts for clubs or bulk orders?
Yes, we offer discounts for equestrian clubs and bulk orders. Please contact us by email at [your email address] with your order details to obtain a personalized quote.
How do I know if an item is in stock?
Item availability is indicated on each product page. If an item is out of stock, you will see a message informing you. You can also choose to receive an email notification when the item is available again by clicking on the "Notify me" button.
Can not find the answer to your question ?
Send us an email to explain the situation, and a member of our Customer Service team will respond as soon as possible. Don't forget to include your order number (if you have one).
Please email us at info@yourstore.com